home

Washington Online is working to update the training available for ANGEL domain administrators and college eLearning Coordinators. This wiki will be used to gather input on what the training outcomes, topics, activities and organization should include. Anyone is free to join the wiki and help to build gather and organize this information.

After you join the wiki you can log in. Then click on the EDIT tab in the upper right. You can make additions, suggestions, corrections or ask questions.

You can also start a discussion by clicking on the DISCUSSION TAB above.

Washington Online is working to update the training available for ANGEL domain administrators and college eLearning Coordinators. This wiki will be used to gather input on what the training outcomes, topics, activities and organization should include. Anyone is free to join the wiki and help to build gather and organize this information.

After you join the wiki you can log in. Then click on the EDIT tab in the upper right. You can make additions, suggestions, corrections or ask questions.

You can also start a discussion by clicking on the DISCUSSION TAB above.

Here’s a start of a list of topics:

eLearning Council** eLearning Data eLearning Council Information - Wiki, Listserv
 * Introduction to eLearning in Washington Community and Technical Colleges

WAOL Service Level Agreement WAOL Advisory Council WAOL Admin Work group Training
 * Introduction to Washington Online **

Place Holder
 * eLearning Professional Development/Training Opportunities **

Explain website and features · Free Advertisements · Build out all areas………. · ·
 * waol.org**

MyWAOL Account · Faculty o Explanation of use and features · Admin o Explanation of use and features WAOL Staff Support and Communication · Contact info/location

Explain/show the eLearning relationship with the SBCTC website
 * sbctc.edu **

Elluminate is fully integrated into Angel. See Angel training for specifics on how to use. · Each college will have one administrator account with a standard user ID and password that cannot be changed. · The college Elluminate administrator can use that account to create all of the supervisor (instructor or moderator level) accounts for the college. · We are not using the “Courses” and “Drop Ins” features of Elluminate. It has been turned off · Login at: https://sas.elluminate.com · To get your admin login credentials, the Elc needs to contact the waol office once they have successfully taken the required training (see below) · All administrators must take Elluminate’s free training classes. o To sign up go here: o [] o ** Required training: **
 * WAOL Elluminate**
 * Admin account: **
 * Administrator Training: **

§ Elluminate //Plan!// and //Publish!// Training
· All accounts created for your institution must be created with the same prefix as your administrator account or now make use of the Employee ID as the username. o 819000000 o Example: waol_, tacoma_, whatcom_... § You can then select your own naming convention as needed after this required prefix · Administrator level tech support for the Elc only Level 2 support team 1. 866-388-8674 option 4, ext 2 2. 403-204-7896 x2 3. support@elluminate.com · End user technical support o Presidium Helpdesk will provide 24/7 for Blackboard, Angel and Elluminate. o [] o Elluminate helpdesk is also Presidium o Level 1 Help desk o 866-388-8674 x2 o http://support.elluminate.com · Browsers – confirmed compatibility for the following: Internet Explorer, Firefox, Safari.
 * Technical Support **
 * Administrator support

[]
 * Updated Training Links Directly from Elluminate’s Webpage on May 21, 2010 **

Elluminate //Live!// Participant Training

 * [|Recorded Training, Quick Reference Guides and User Guides for V9]
 * [|Recorded Training, Quick Reference Guides and User Guides for V9.5 and higher]

Elluminate //Live!// Moderator Training

 * [|Register for Live Online Training]
 * Recorded Training, Quick Reference Guides and User Guides for V9
 * [|Recorded Training, Quick Reference Guides and User Guides for V9.5 and higher]
 * [|Recorded Training and Documentation in French, Spanish and Portuguese]

Elluminate vSpaces Training

 * [|Elluminate vRoom, vClass & vOffice Recorded Training and Getting Started Quick Reference Guides]

Moderator Access Training

 * [|Recorded Training, Quick Reference Guides and Implementation Guide]

Elluminate Administrator Training

 * [|Register for Live Online Training]
 * [|Recorded Training, Quick Reference Guides and User Guides]

Elluminate //Plan!// and //Publish!// Training

 * [|Register for Live Online Training for Elluminate //Plan!//]
 * [|Elluminate //Publish!// Recorded Training, Quick Reference Guides and User Guides]
 * [|Elluminate //Plan!// V1 Recorded Training, Quick Reference Guides and User Guides]
 * [|Elluminate //Plan!// V2 Recorded Training, Quick Reference Guides and User Guides]

Elluminate VCS Training

 * [|Recorded Training, Quick Reference Guides and User Guides]

Elluminate //Live!// Integrations

 * [|Elluminate Bridge for ANGEL]
 * [|Elluminate Bridge for Blackboard Enterprise]
 * [|Elluminate Bridge for Blackboard CE/Vista]
 * [|Elluminate Bridge for eCollege]
 * [|Elluminate Bridge for Moodle]
 * [|Elluminate Bridge for Sakai]

Place Holder
 * Tegrity Update **

SMS Integration · College Business Rules WAOL ID Number Integration · WAOL Business Rules
 * WAOL Angel Integration: **


 * WAOL ANGEL **

Overview of Domain Administrator Account Walk through explain features and tools Support Documentation and portal (high level overview only, cover in detail in its own section) Naming Conventions Size limits Creating Accounts Creating Classrooms Creating Groups Creating LOR’s Batch process’s Domain Settings Branding Public Content Group Login Page Options Domain Themes Roster synchronization Merged course management Elluminate in ANGEL ePortfolio in ANGEL SMS Integration Path – Management Techniques ITT Integration Path – Management Techniques Automatic Backups Archiving/backups management techniques FTP Site Standards Environmental Variables
 * ANGEL Domain Administration: **

You’re College Help Desk Presidium · KB other features ANGEL Support Portal · ANGEL documentation and Knowledge Base Washington Online Office
 * Tech Support:**

Place Holder
 * WAOL Dev Server**


 * And here are a few ideas for activities:**

· Log into ANGEL Support Portal and report on an open ticket · Using the ELC listserv information, find the current list of ELCs, choose three other admins, call them and ask about their college business rules for managing classrooms and accounts · Write or present your college’s business rules for managing classrooms and accounts · Find completion rates for your college elearning courses on SB site. · Log into the dev server and post an announcement to all users in your domain · Take a little quiz where you choose what the support path should be for an ANGEL issue · Find and report the training WAOL recommends before someone gets an Elluminate account · Subscribe to the ELC listserv · Attend the current WAOL Advisory Group meeting and the admin meeting Create/Share your college's Help Desk policy Share your best practices: ex. when courses are deleted, file storage, use of LOR Game: distinguish between ANGEL help desk issues & Presidium issues Top 5 most useful actions: ??? using the admin console - how to search, edit, batch processes Research: Where to find the most appropriate help resources, offer scenarios, participants offer best resource 2 distinct modules: 1 for WAOL-integrated, 1 for SMS-integrated